At First Chicago Insurance Company, our employees are our biggest asset! It is our mission to attract and retain intelligent, motivated, ethical employees who strive for excellence and growth, and to keep those employees happy and engaged. We provide the tools and the support our employees need to grow both professionally and personally. We encourage self-improvement and celebrate success by rewarding ideas and results. We realize the strength of teamwork and its ability to join individuals together and push and pull each other, with a synergy that can only be found in groups of good people sharing ideas. Join in on the excitement and become part of our thriving organization!

As a Personal Injury Protection ("PIP") Adjuster, you will be responsible for evaluating and managing claims filed under the Personal Injury Protection ("PIP") coverage of insurance policies. You will investigate claims, assess injuries, negotiate settlements, and ensure compliance with relevant laws and regulations.

Key Responsibilities

1. Review and assess PIP claims to determine coverage, liability, and the extent of injuries.
2. Conduct thorough investigation into the circumstances surrounding each claim, including obtaining medical records, police reports, and statements.
3. Evaluate the nature and severity of injuries reported by first-party claimants through medical documentation, diagnostic tests, and expert opinions.
4. Determine the applicability of PIP coverage based on policy terms, state regulations, and the specifics of each claim.
5. Negotiate fair and equitable settlements with claimants, attorneys, and medical providers to resolve claims effectively.
6. Maintain detailed and accurate records of claim files, including correspondence, investigation findings, settlement offers, and payment transactions.
7. Communicate effectively with first-party claimants, legal representatives, medical providers, and other stakeholders to provide updates, address concerns, and facilitate the claims process.
8. Ensure compliance with all relevant laws, regulations, and company policies throughout the claims handling process.
9. Provide exceptional customer service to first-party claimants by addressing inquiries promptly and offering assistance throughout the claims process.
10. Stay abreast of industry trends, legal developments, and medical advancements relevant to PIP claims to enhance expertise and effectiveness in the role.

Qualifications

• Bachelor's degree or equivalent work experience
• Previous experience in claim adjusting, preferably with a focus on PIP claims
• Strong knowledge of insurance principles, coverage types, and regulations governing PIP
• Excellent analytical skills with the ability to assess complex situations and make informed decisions
• Effective negotiation skills and the ability to resolve conflicts and disputes
• Exceptional communication skills, both verbal and written, and the ability to convey information clearly and concisely
• Detail-Oriented with strong organizational and time management skills
• Proficiency in relevant software applications for claims management and documentation
• Non-standard insurance claims experience preferred
• PA P&C/All Lines License preferred.

First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:

• Competitive Salaries
• Commitment to your Training & Development
• Medical and Dental
• Telemedicine Benefit
• 401k with a generous company match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement Training Programs
• Wellness Program
• Fun company sponsored events
• And so much more!

Visit our company website at firstchicagoinsurance.com